Terms & Conditions

Last updated: May 12, 2026

These Terms and Conditions ("Terms") govern your use of the [YourCompany] website ("Site") and any services we provide ("Services"). By accessing this Site or engaging our Services, you agree to be bound by these Terms.

1. About Our Services

[YourCompany] is a digital marketing agency specializing in Meta (Facebook and Instagram) lead generation campaigns for plotted township developers in Jaipur, Indore, and Ahmedabad. Our services include strategy, campaign management, creative production, and lead delivery.

2. The Strategy Call

The free 30-minute strategy call offered on our website is a no-obligation consultation. By booking a call, you agree to:

• Attend the call at the scheduled time, or reschedule with at least 12 hours notice
• Provide honest information about your project for an accurate audit
• No-shows or repeated rescheduling may result in inability to book future calls

3. Engagement & Pricing

If you choose to engage our services after the strategy call, a separate service agreement will be issued outlining the exact scope, deliverables, fees, and timelines. Key principles of all our engagements:

• Service fees are billed monthly and quoted exclusive of GST (18% applicable)
• Ad spend on Meta platforms is paid directly by you to Meta. We do not handle ad spend.
• All engagement details (lead targets, performance terms, etc.) are documented in a written service agreement signed before work begins

4. What We Commit To

• Delivery of qualified, validated buyer leads as specified in your service agreement
• Transparent reporting on campaign performance
• Adherence to Meta's advertising policies
• Confidentiality of all client information and project data

5. What We Do NOT Guarantee

Important: We provide lead generation services — not sales guarantees. Specifically, we do not guarantee:

• Plot sales, bookings, or any revenue outcomes
• Specific conversion rates from lead to sale
• Performance of your sales team or follow-up process
• Results outside the scope of Meta advertising

Sales conversion depends on multiple factors outside our control, including but not limited to: your project pricing, location, sales team responsiveness, market conditions, and site visit experience.

6. Client Responsibilities

For our services to deliver results, you agree to:

• Pay Meta directly for all ad spend, on time
• Provide accurate project assets (photos, brochures, price lists, location details)
• Have your sales team respond to leads within a reasonable timeframe (we recommend 10 minutes)
• Approve creatives and content within the agreed turnaround time
• Comply with all applicable laws and Meta's advertising policies

7. Intellectual Property

All creatives, landing pages, audience data, and campaign assets produced by us during an engagement remain our intellectual property. Upon successful completion of the engagement, you receive a license to use these assets for your project. If the engagement ends, you retain rights to use existing creatives but cannot demand source files or proprietary audience data.

8. Confidentiality

Both parties agree to keep all project-specific information, performance data, and pricing details confidential. This obligation continues for 2 years after the engagement ends.

9. Limitation of Liability

To the maximum extent permitted by law, our total liability under any engagement is limited to the service fees paid by you in the preceding 30 days. We are not liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or business opportunity
• Actions taken by Meta (account suspensions, ad rejections, policy changes)
• Performance issues caused by your team's response time or sales process

10. Termination

Either party may terminate the engagement with written notice as specified in the service agreement. Refunds, if applicable, are governed by our Refund Policy.

11. Use of the Website

You may not:

• Use our website for any unlawful purpose
• Copy, reproduce, or republish content from this site without written permission
• Attempt to gain unauthorized access to our systems
• Submit false or misleading information through our forms

12. Modifications

We reserve the right to modify these Terms at any time. Continued use of our website or services after modifications constitutes acceptance of the updated Terms.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be resolved through arbitration in Jaipur, Rajasthan, in accordance with the Arbitration and Conciliation Act, 1996. Courts in Jaipur shall have exclusive jurisdiction for any matters not subject to arbitration.

14. Contact

For questions about these Terms:

[YourCompany]
Email: [your-email@yourdomain.com]
WhatsApp: [+91 XXXXX XXXXX]
Jaipur, Rajasthan, India